Terms of service
OVERVIEW
Welcome to Sole Sisters. The terms “we”, “us” and “our” refer to Sole Sisters.
Sole Sisters operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience.
Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when you use our Services.
By visiting, interacting with or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms, please do not use our Services.
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SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your country of residence.
When placing an order, you may be required to provide information such as your name, email address, billing details, payment details and shipping address. You confirm that all information provided is accurate, current and complete.
You are responsible for maintaining the confidentiality of your account information and for all activity under your account.
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SECTION 2 – OUR PRODUCTS
We make every effort to display our products as accurately as possible. However:
• Colors may vary depending on your screen settings
• Product appearance may differ slightly due to lighting or photography
• Minor variations in stitching, grip placement or packaging may occur
All product descriptions are subject to change at any time without notice.
We reserve the right to limit quantities or discontinue products at any time.
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SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase a product.
Sole Sisters reserves the right to accept or decline any order at our discretion.
Orders are only confirmed once payment has been successfully processed and you receive an order confirmation email.
Please review your order carefully before submitting. We may not be able to accommodate cancellations once an order has been processed.
Purchases are for personal use only and may not be purchased for resale without written consent.
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SECTION 4 – PRICING AND BILLING
All prices are listed in AED (UAE Dirhams).
Prices, promotions and product availability are subject to change without notice.
You agree to provide accurate payment and billing information. By submitting payment details, you confirm that:
• You are authorized to use the payment method provided
• All payment information is accurate
• You agree to pay all charges, including shipping and applicable taxes
Payments are securely processed through third-party payment providers. We do not store your full card details.
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SECTION 5 – SHIPPING AND DELIVERY
We currently ship within the United Arab Emirates unless otherwise stated.
Delivery times are estimates only and are not guaranteed.
Once your order has been transferred to the courier, the risk of loss passes to you.
We are not responsible for delays caused by:
• Courier services
• Customs processing
• Incorrect shipping information
• Events beyond our control
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SECTION 6 – INTELLECTUAL PROPERTY
All content on this website — including logos, product names, designs, graphics, text, images, branding and layout — is the property of Sole Sisters and is protected under applicable intellectual property laws.
You may not reproduce, copy, distribute, modify or use any content without our prior written consent.
“Sole Sisters”, our product names, and all related branding elements are protected trademarks.
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SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not control.
These tools are provided “as is” without warranties or guarantees.
Your use of third-party tools is at your own risk and subject to the third party’s terms.
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SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, policies or practices of third-party websites.
Accessing third-party websites is done at your own risk.
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SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products.
All purchases are made directly with Sole Sisters.
You acknowledge that Shopify is not responsible for any aspect of transactions between you and Sole Sisters.
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SECTION 10 – PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy.
Because our store is hosted by Shopify, certain data may also be processed by Shopify in accordance with their privacy policies.
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SECTION 11 – FEEDBACK
If you provide us with feedback, reviews, suggestions or other content (“Feedback”), you grant us a royalty-free, worldwide license to use, reproduce and publish such Feedback for marketing or business purposes.
You confirm that:
• You own the rights to the Feedback
• Your Feedback does not violate any laws or third-party rights
We reserve the right to remove any content that is unlawful, offensive or inappropriate.
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SECTION 12 – ERRORS AND OMISSIONS
Occasionally there may be errors relating to product descriptions, pricing or availability.
We reserve the right to correct any errors and cancel orders if necessary.
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SECTION 13 – PROHIBITED USES
You may not use our Services:
• For unlawful purposes
• To violate any laws or regulations
• To infringe on intellectual property rights
• To upload malicious code
• To interfere with website security
• To collect personal data of others
We reserve the right to terminate access to our Services for violations of these Terms.
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SECTION 14 – TERMINATION
We may suspend or terminate your access to the Services at any time without notice if you violate these Terms.
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SECTION 15 – DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee that the Services will be uninterrupted, secure or error-free.
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SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Sole Sisters shall not be liable for any indirect, incidental or consequential damages arising from your use of our Services or products.
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SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Sole Sisters, its affiliates, employees and partners from any claims arising from your breach of these Terms or misuse of the Services.
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SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in effect.
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SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Sole Sisters regarding your use of the Services.
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SECTION 20 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.
Any disputes shall be subject to the jurisdiction of the UAE courts.
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SECTION 21 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time.
Continued use of the Services after changes are posted constitutes acceptance of those changes.
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SECTION 22 – CONTACT INFORMATION
For any questions regarding these Terms, please contact us at:
Sole Sisters
📧 sandra@solesistersme.com